My husband and I ordered a bunk bed for our girls birthday. About halfway through the setup we realized that we were missing some of the hardware to put the bed together. I then called Dorel customer service where I was yelled at by one of the operators because this item has been discontinued. I'm sorry, but I don't care if they don't make this product anymore, they should have included the... Read more

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Four total componets to pack in a box to complete a chair seat back, seat base, small plastic washers, and FEET. God forbid we put any feet in a box with a theatre seat. Not once but twice at the same store. Did the feet packing department and the quality control all take vacation at the same time. How does this happen? I bought these chairs then had to take them back only to get more with the... Read more

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